Question 1

How much does it cost to rent the villa?

Accepted Answer

The cost depends on 4 factors: when you will be visiting (high season versus low season), how long you will be staying, the number of people in your group and how many bedrooms you will be using, and whether or not you are having an event at the villa. Once you have this information, contact us for a custom quote.

Question 2

Do you charge for children?

Accepted Answer

Yes, we do. Anyone age 3 or older is included in the occupancy count. There is no additional charge for children aged 2 and under who are sharing a room with an adult. The total number of people occupying the villa and the number of bedrooms being used influence the number of staff that we have to have on-site, expenses that are incurred on your behalf, etc. Every person in the house, including small children, affects our electricity, water, and gas usage as well as demands on our staff for cleaning, laundry, meal preparation etc.

Question 3

Do your rates include airfare?

Accepted Answer

We do not offer or include airfare in our rates. We use several different sites for this ourselves such as Travelocity, Orbitz, Expedia, Kayak, and Cheaptickets.com, to name a few. The major airlines that fly to Jamaica such as Delta, American Airlines, Jetblue, Air Canada, Southwest Airlines, and so forth also have their own websites.

Question 4

Do we have to share the villa with anyone else?

Accepted Answer

No, you do not. Mais Oui is rented exclusively to one group at a time. We do not rent individual rooms. The number of rooms that you have rented, based on the written rental agreement, will be the number of bedrooms that will be available to you. Unrented rooms are locked off. You never have to worry about sharing the villa, amenities, or grounds with people outside of your rental group.

Question 5

Are the rates guaranteed?

Accepted Answer

Rates are subject to change without notice. All quotes automatically expire 30 days from when the offer was made. Rates are only guaranteed once you have a confirmation of booking, which requires a signed rental agreement and payment of your deposit. You may be tempted to google the name of the villa trying to find the best price on the internet. Rest assured that there is no company that is authorized to give any rates lower than what we can offer. We are the owners. You have our guarantee that you cannot book a legitimately lower rate elsewhere. If you do find lower rates on the web other than on our own website it is either an old listing site that has not removed us from their website or possibly an outdated cached page that is no longer valid. The official site for Mais Oui Villa is our website.

Question 6

What else should I consider for my budget for my Jamaica villa vacation?

Accepted Answer

This is a very important issue that we encourage everyone to consider before making a final decision on any vacation choice. Here is a handy acronym to help you budget for your stay beyond the cost of the villa rental: F-A-S-T3. Think of your food, activities, shopping for souvenirs, and the 3 Ts – tips (gratuity), transportation, and trip insurance. If you are celebrating a special event, allow room in your budget to help you celebrate in style!

Question 7

Are utilities included in the price?

Accepted Answer

The price of the villa includes electricity, water, and cooking gas. Two 100lb tanks of gas per weekly booking are allowed for the use of the hot tub. This is generally enough to allow use of the hot tub after dinner in the evenings. If you have needs beyond the allotted amount of gas, the staff can order additional gas cylinders on your behalf and at your expense.

Question 8

Is there a cleaning fee?

Accepted Answer

Mais Oui is staffed so the base services of the staff are included in the rates. We do not charge a separate cleaning fee. The staff gratuity encompasses the additional cost of cleaning as well as the overtime that is generated when guests are in-house.

Question 9

How do we book the villa?

Accepted Answer

Mais Oui is booked in 3 easy steps: Finalize the details of your party and contact us either via our website or by email: darrell@makeitjamaica.com or by phone: 1-833-624-7684 (toll free) or 914-709-0457. Using this information – the number in your group, the number of bedrooms you require, and your dates – we will finalize the rate and confirm availability. You will then return the signed rental agreement and 30% deposit to confirm your booking.

Question 10

What is the minimum stay?

Accepted Answer

Stays of one week or more are preferred but we will consider rentals of 3 nights or more. Christmas and New Year's require a minimum of one week's rental at full occupancy. Some villas require a minimum of a 14-day stay during this period. We have chosen to not make that a requirement as long as the booking dates do not prevent a booking for either holiday. If your booking dates overlap both Christmas and New Year's, then yes, you would have to rent both weeks.

Question 11

Is a deposit required to book the property?

Accepted Answer

A 30% deposit is required to book Mais Oui. We do not hold dates so even if we have the rental agreement in hand, the villa is not booked until we have received your deposit.

Question 12

Do you hold dates for people?

Accepted Answer

Unfortunately, we can't. We are a small property with limited inventory since we rent exclusively to only one group at a time. Mais Oui is booked on a first-deposit-received basis.

Question 13

When is the final payment due?

Accepted Answer

The final payment is due 60 days prior to arrival, 90 days for Easter, Thanksgiving, Christmas, and New Year's weeks. If this is a near-term booking, defined as under 60 days, the total rental fee is due at the time of booking. We do not allow payment of outstanding balances on arrival at the villa.

Question 14

Do you take credit cards?

Accepted Answer

Yes, we do. Master Card and Visa are accepted.

Question 15

Can we pay the final balance in cash on arrival?

Accepted Answer

The final balance must be paid by 60 days prior to arrival, 90 days for Easter, Thanksgiving, Christmas, and New Year's weeks. The balance may not be paid in cash on arrival.

Question 16

What is your cancellation policy?

Accepted Answer

The cancellation policy is as stated in our Terms & Conditions. Cancellations made 60 or more days prior to your scheduled arrival date (90 days for Easter and Thanksgiving) will incur a 5% one-time cancellation fee. Alternatively, the guest may choose to reschedule the vacation dates, one time, within the 365 days from cancellation, with full credit toward the new reservation. Changes in a reservation that result in a shortened stay cannot be for less than our minimum rental requirements. The new dates are non-refundable. No refunds are made for cancellations made 60 days or less prior to arrival, (or 90 days or less for Easter or Thanksgiving). No part of Christmas or New Year's bookings are refundable. Should Guest choose to reschedule, this would be considered a new booking. Additionally, there are no refunds for non-use of any goods or services, for individuals who do not arrive, arrive late or who depart early for all or part of the rental period. For Guests who cancel or make changes to the reservation, such as reduction in head-count, after the deadlines described above, the guest is liable to pay the outstanding balance as outlined in the Invoice & Rental Agreement.

Question 17

How closely do you adhere to your cancellation policy?

Accepted Answer

We are a small property and so we have no choice but to adhere to our cancellation policy very strictly. While we may empathize with you in cases of unforeseen circumstances, a cancellation is also very costly on our part. As a result of your cancellation, we do incur non-refundable charges ourselves, not to mention the lost opportunity to rent the property for that time period. Additionally, large homes such as ours tend to book many months in advance. It is therefore very rare to be able to rebook in under 3-6 months. We find that our cancellation policy discourages people from 'shopping around' while holding dates with us, which may not be a significant issue for large for large hotels but unfortunately not so for villas. In the spirit of fairness, if you are concerned about the possibility of cancellation or early departure, we strongly suggest that you take responsibility for this risk and obtain trip cancellation/interruption insurance. Also in the spirit of fairness, we ask you to not put us in the awkward position of having to remind you about our cancellation policy should an unforeseen condition arise and you have no cancellation insurance. We thank you in advance for your understanding.

Question 18

Should you buy travel insurance?

Accepted Answer

We encourage our guests to purchase travel insurance, in particular, Cancel for Any Reason insurance, as we adhere to a very strict cancellation policy as described above. Ultimately, the choice is yours.

Question 19

Where is Mais Oui?

Accepted Answer

Mais Oui is in beautiful Discovery Bay overlooking the Rio Bueno Harbor. Discovery Bay is about 45-50 minutes east of Montego Bay and about 30-35 minutes west of Ocho Rios. Check out the many things to do in our area on our Experience page.

Question 20

How far is Mais Oui from the airport?

Accepted Answer

Mais Oui is under an hour, about 45-50 minutes by car from the Donald Sangster International Airport in Montego Bay. The Norman Manley International Airport in Kingston is about 2½ hours from the villa.

Question 21

Which airport do we fly into?

Accepted Answer

We recommend the airport in Montego Bay for the obvious reason. It is closer. We have flown into Kingston on occasion; however, airport ground transfers from Kingston to Discovery Bay are significantly more expensive than from Montego Bay to Discovery Bay. The Ian Flemming Airport in Oracabessa, just east of Ocho Rios, is slated to be open soon. American Airlines is anticipated to fly there from Miami. Travel time to Discovery Bay is over an hour from there.

Question 22

How far is the beach? What is the beach like?

Accepted Answer

This is perhaps the number one question that we get asked! There are two beaches in our immediate area. The beach which is about a 2-minute walk from the villa is a secluded, but not private, beach cove that has actually been designated a scenic view by the government of Jamaica. Our guests have free access to Puerto Seco, the best beach club in the area, with our membership. Puerto Seco is a 5-minute drive east of the villa.

Question 23

What is there to do in the area?

Accepted Answer

Great question. Discovery Bay is a smart base for exploring the north coast. Our Experience page lists many of the things to do within 30 minutes of the villa, and our staff is happy to help you plan your days once you arrive.

Questions About Mais Oui Villa

Everything You Need to Know

Questions About Mais Oui Villa

Everything You Need to Know

How much does it cost to rent the villa?

Do you charge for children?

Do your rates include airfare?

Do we have to share the villa with anyone else?

Are the rates guaranteed?

What else should I consider for my budget for my Jamaica villa vacation?

Are utilities included in the price?

Is there a cleaning fee?

How do we book the villa?

What is the minimum stay?

Is a deposit required to book the property?

Do you hold dates for people?

When is the final payment due?

Do you take credit cards?

Can we pay the final balance in cash on arrival?

What is your cancellation policy?

How closely do you adhere to your cancellation policy?

Should you buy travel insurance?

Where is Mais Oui?

How far is Mais Oui from the airport?

Which airport do we fly into?

How far is the beach? What is the beach like?

What is there to do in the area?

How close is the villa to town?

Do you need to rent a car? Is parking available?

When is check-in/check-out? Can we just show up at any time?

If we have guests arriving on the same day that you are leaving, what are the late checkout options?

How will we get from the airport to the villa?

Who do I contact if I have any issues at the villa?

Is smoking allowed in the villa?

How many people are allowed to stay on the property?

How many people can stay in a room?

Is Mais Oui great for couples? What about multi-generational families or groups?

Is the villa suitable for someone who is elderly?

Do you allow children?

Is Mais Oui a party house?

I want to have a large party or gathering? Can we use Mais Oui for this?

Can I have additional guests over if I rent the villa?

What is the bed configuration like? Will there be enough beds for everyone?

How many bathrooms are there? What is the bathroom configuration?

Is the villa licensed?

Does the villa have protocols in place to reduce the risk of COVID-19?

What safety and security features are in place? Is the villa gated?

Is the pool gated?

Is the villa childproof?

Is there a TV?

Do you have cable TV? NetFlix? ROKU?

Is there WiFi? Is the internet free?

Is the hot tub on all the time?

Is the pool shared with anyone?

Is the villa air-conditioned?

Do guests have kitchen access/privileges? Will we be able to cook at the villa?

Can the villa be rented without staff?

Are there spa therapists at the villa?

Is the spa open to people who are not staying at Mais Oui?

Are toiletries included?

Are there hair dryers?

Is there enough dishware, glassware, and utensils for the group?

Is laundry service available?

Are pool towels available and included in the rental fee?

Is the water drinkable?

Where can we buy groceries?

What is the recommended estimated budget for groceries in Jamaica?

What can you expect in terms of food shopping and menu planning?

Does Mais Oui operate a restaurant?

What is the per-person price for a meal at Mais Oui?

Are there insects at the villa?